Educational Resource

Elavon Fusebox — Overview for Merchants

What Fusebox is, who typically uses it, and how it differs from Converge. This page is independent and not affiliated with Elavon.

What is Fusebox?

Hosted payment gateway for multi‑location POS/PMS environments

Fusebox is Elavon’s hosted payment gateway used widely in hospitality (hotels, restaurants) and travel/entertainment. It provides a single, secure interface between POS/PMS systems and multiple processors/acquirers, with batch and reporting via an online portal.

Designed for complex, multi‑site setups (PMS/POS connectivity).
PCI‑DSS certified hosted environment; tokenization and fraud‑mitigation options.
Real‑time connectivity to processors, POS providers and PMS software.
Portal access typically at fusebox.elavon.net (merchant login required).

Sources: Elavon product page and developer documentation; WorksWith marketplace descriptions.

Fusebox vs Converge

Different tools for different use‑cases

Aspect	Fusebox	Converge
Primary audience	Hospitality / lodging, restaurants, multi‑location enterprises with POS/PMS	Broad: ecommerce, card‑present, SMB to enterprise
Typical integration	Between POS/PMS and processors via hosted gateway	Websites/apps via APIs/HPP; in‑person via devices
Portal	Fusebox portal (reporting/batch)	Converge web portal & APIs

Note: Converge powers Hosted Payment Page (HPP) for online checkout. Fusebox is often used behind POS/PMS; it’s not usually a drop‑in “shopping‑cart” gateway.

Where to learn more

Official resources & support

Elavon: Payment Gateways overview (Converge / Fusebox / CenPOS).
Fusebox overview for developers.
WorksWith listing showing industry focus and integrations.
Gateway support: 866‑265‑6225 (US), gatewaysupport@elavon.com (per Elavon resources).

This site is independent. Logos and trademarks belong to their owners.

Common Integrations

Frequently used POS/PMS with Fusebox

Examples of systems that are commonly connected via Fusebox in hospitality and enterprise retail. Exact availability depends on versions/regional programs.

Category	Vendors / Products (examples)
PMS (Hotels)	Oracle OPERA, Agilysys Stay/Visual One, Infor HMS
POS (Restaurants)	NCR Aloha, Oracle/Micros, Agilysys InfoGenesis
Retail/Omni‑channel	Various ISVs via certified connectors and middleware

These names are examples for context only; consult vendor documentation for certified versions and scope.

Support

How to get help

Gateway Support (US): 866‑265‑6225
Email: gatewaysupport@elavon.com
Portal: fusebox.elavon.net (merchant login required)
Tip: When contacting support, have your merchant ID, terminal/POS info, and timestamp of the issue.

This independent site provides educational info only.